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Frequently Asked Questions

About the courses

Can I ask the teachers a question?

You can always do this via the group chat, you will then be helped by teachers or fellow students.

How do I contact the teachers and fellow students?

You can contact your teachers and fellow students via Slack (our chat program) and via video calling. The chat is open 24 hours a day, 7 days a week. The teachers are present during office hours. Video calls with teachers also take place during the week. You can contact your fellow students at any time you wish.

How long do I have access to the training?

As long as you want! There is no time limit. You can always pause the course  and continue at a later time or search for information if you have already finished the course.

What are the admission requirements?

Our courses are accessible to everyone. No prior degree is required.

Are there exams?

In order to be able to continue to the next module, you will receive final assignments that we check. We check whether your understanding is correct by giving you larger final assignments, which sometimes take you a few days. So there is no test or exam. We believe that a lot of practice with programming is more important than a test or exam.

Are the courses full-time or part-time (how many hours per week)?

That is entirely up to you! Our courses are designed in such a way that you can follow them full-time study or you can choose to study only in the evening or at the weekend, for example. Our teachers are available every working day from 9:00 am to 6:00 pm. However, the teaching materials and contact with fellow students are available 24/7.

Do I get a certificate at the end?

Yes, as soon as you have sufficiently completed all final assignments, you will receive a signed certificate of completion. This allows you to show your (future) employer what you have learned and which languages and techniques you master. You can see our certificate as a kind of 'guarantee certificate'. If your employer is not satisfied, you can always come back to us and we will help you to master those skills again or better.

Which programming languages do you teach? And why specifically these languages?

JavaScript and Python. These are languages that are widely used and that are relatively easy to learn.

How soon can I start my training course?

We do not have fixed start dates, so you can start a training at any time.

Can I get more information about a course by telephone?

You can! Please give us a call on +31 88 16 60 316.

You can also schedule a personal advisory call. We will help you find the right IT direction, share tips and experiences about combining your study with other activities and of course answer all your questions about the course and teaching method of Winc Academy. Arrange a call via this link.

What are the minimum requirements for my computer?

Your computer or laptop must have a reasonable memory, a well-functioning webcam, a good sound card and is preferably not older than +/- 5 years. In addition, you should be able to easily install new software on it. Note: Chromebooks, iPads and Android tablets are not suitable for this.

About Winc Academy

Is the program 100% online?

Yes, the courses Winc Academy offers are fully (100%) remote. This means that all lessons are given online.

How can I reach Winc Academy?

You can call us on +31 (0) 88 16 60 316 or email us at

Our headquarter is located at James Wattstraat 77L in Amsterdam. This is easily accessible by car or public transport. You can park (paid) in front of the door and Amsterdam Amstel station is a 5-minute walk away.

What should I do if I have a complaint?

Do you have complaints about Winc Academy (e.g. about the training, the teaching materials, the teachers)? Send an email to You will receive a confirmation of receipt within 2 weeks and there will be a response to your message within 4 weeks. Your complaint will be treated confidentially. (You can find the entire complaints procedure on this page.)

About Payment and Cancellation

What payment options are available?

You can pay for our courses with the most common and trusted payment options. Those are:

  • iDeal
  • Google Pay
  • Apple Pay
  • Mastercard
  • Maestro
  • Visa
  • American Express
  • Shop Pay
  • Bancontact
Until when can I cancel a training to get my money back?

You can try the training for 48 hours. If the training does not meet your expectations, you will get your money back.

What’s the refund policy if I change my mind?

If you are not satisfied with the program in the first 48 hours from the start date, you can simply cancel for a full refund. You can do this by entering your details on this page. We need the following information from you:

Your e-mail address
The order number of your order
The reason for the cancellation

Any remarks

After we have received your details, we will contact you as soon as possible.

About your new career

Can you really learn enough in such a short time to start working as a programmer afterwards?

A large number of students have already found a job after having completed their training with us. At Winc Academy, you learn exactly what you need, and you learn it well.. As a programmer you will have to keep developing all your life and at Winc Academy we teach you how to do that.